Lead Management
Every enquiry captured, qualified and tracked in one pipeline — nothing sits in an inbox.
Business growth technology for local businesses & SMEs
The technology behind better-performing businesses.
Vantage Systems brings leads, customer management, automation, reviews and business performance insights into one powerful platform.
Business Overview
Last 30 days
4.8rating
New leads
128
+18.2%
Appointments
86
+9.4%
Conversion rate
41.6%
+3.1 pts
Revenue
£42,850
+12.7%
Leads & bookings
Customer activity
- 2m ago
Harper & Co Dental
Appointment confirmed
- 14m ago
James Whitfield
Follow-up email sent
- 31m ago
Northgate Motors
New enquiry captured
- 1h ago
Ellie Brookes
Review submitted · 5.0
The platform
Everything you need to manage and improve your customer journey.
From first enquiry to repeat customer, every step is captured, automated and measured in one system.
Automated Follow-Ups
Instant responses and scheduled sequences that keep opportunities moving without manual chasing.
Appointment Booking
Live availability, online booking and reminders that reduce no-shows across your calendar.
Review Management
Request reviews automatically after each job and monitor your reputation in one place.
Customer Management
A complete record of every customer — history, communication, value and next actions.
Performance Analytics
Understand conversion, revenue and lead sources with reporting your team will actually use.
Complete visibility
One platform. Complete visibility.
See what is happening across your customer journey without switching between separate tools, spreadsheets and inboxes. Leads, appointments, revenue and reviews all live in one place.
New leads
128
+18.2%
Appointments
86
+9.4%
Conversion rate
41.6%
+3.1 pts
Revenue
£42,850
+12.7%
Reviews
1,264
+97 this month
Average rating
4.8
+0.2
Automation
Follow up with every opportunity. Automatically.
Build workflows that respond to enquiries instantly, chase quiet leads, confirm appointments and request reviews — without anyone remembering to do it.
- 1
New Lead
Website form, call or web chat enquiry captured.
- 2
Instant Response
Personalised reply sent within seconds.
- 3
Follow-Up
Sequenced reminders until the lead responds.
- 4
Booking
Appointment confirmed and added to the calendar.
- 5
Customer
Record created with full job and value history.
- 6
Review Request
Review invitation sent after completion.
Reputation
Turn great customers into great reviews.
Request reviews automatically after appointments or purchases, then monitor your reputation and respond from a single dashboard.
Average rating
4.8
Total reviews
1,264
Reviews this month
97
Review requests sent
412
Rating distribution
- 5 star82%
- 4 star12%
- 3 star4%
- 2 star1%
- 1 star1%
Recent reviews
- Ellie Brookes
Booked in the same day and kept informed throughout.
- Michael Duffy
Professional service and easy online booking.
- Rachel Owens
Great communication, would use again.
Analytics
Know what is driving your business.
Clear reporting on leads, bookings, conversion, revenue, lead sources and customer acquisition — updated as your team works.
Leads
268
+8.9%
Bookings
121
+12.0%
Conversion rate
45.1%
+2.2 pts
Revenue
£42,850
+7.6%
Cost per acquisition
£38
-6.4%
Repeat customers
34%
+4.1 pts
Leads and bookings by month
Revenue trend
Lead sources
Customer acquisition
Solutions
Built for businesses that want to perform better.
Configured for the way service businesses actually operate.
Dentists
Convert treatment enquiries faster, reduce cancellations with automated reminders and grow recall bookings.
Barbers
Fill quiet chairs with online booking, rebooking prompts and automated review requests after every cut.
Mechanics
Track quotes through to booked work, chase pending approvals automatically and schedule MOT reminders.
Car Detailers
Respond to enquiries in seconds, take deposits at booking and turn one-off jobs into repeat customers.
Estate Agents
Qualify vendor and buyer leads instantly, manage viewings and keep every applicant warm with follow-ups.
Gyms
Move trial enquiries into memberships with structured nurture sequences and clear conversion reporting.
Local Service Businesses
One system for enquiries, quotes, scheduling and reviews — replacing spreadsheets and scattered tools.
Pricing
Straightforward pricing that scales with you.
No setup fees. Cancel any time.
Starter
£49/month
Get online and capture more leads.
Website → Visitors → Leads
- Professional, mobile-responsive website
- Enquiry forms with automatic lead capture
- Lead dashboard: new, contacted, won, lost
- In-app and email lead notifications
- Basic analytics: visitors, CTA clicks, conversion
- Basic SEO: titles, meta, headings, sitemap
- Hosting, SSL, backups and maintenance
- Monthly allowance of small content changes
Most Popular
Growth
£99/month
Turn your leads into customers.
Leads → CRM → Follow-ups → Bookings → Reviews
- Everything in Starter
- Full CRM with customer profiles and history
- Visual sales pipeline with drag-and-drop stages
- Automated lead follow-up sequences
- Booking system with calendar and list views
- Review requests, tracking and responses
- Sales dashboard with conversion funnel
- Marketing centre with AI-assisted content
- Email campaigns with open and click tracking
- Monthly growth report with recommendations
Scale
£199/month
Automate, analyse and scale your business.
Automation → AI → Analytics → ROI → Retention
- Everything in Growth
- Vantage AI business assistant on your own data
- Advanced automations: trigger → condition → action
- Advanced analytics with full filtering
- Marketing ROI and ROAS on tracked revenue
- AI website chat that captures and books leads
- Automatic customer segmentation
- Retention and re-engagement automation
- A/B testing for headlines, CTAs and offers
- Multiple locations and staff accounts with roles
- Advanced custom reporting
Give your business a better way to operate.
See how Vantage Systems can help you capture more opportunities, automate repetitive work and understand your business performance.